Cancellations

Once you place your order, it is immediately sent for further processing, so we do not accept cancellations at any point. 

Returns & Exchanges

Each product is individually customized and made to order. Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns or exchanges.

In the rare instance that your package arrivesy damaged, please contact us at contact@oliveandoakstudio.com providing photos of the damage. Please make sure you keep the original packaging.